Welcome to the Help CentreWelcome to the Florida Escapes help centre.
This is a continually evolving facility so please submit questions not listed.
- Can you sell us flights?
- I am in the US - can we purchase from you?
- What additional fees are there?
- Where are you based?
- Who are Florida Escape?
- Why should we buy from you?
Can you sell us flights?
Unfortuanetly not - we are an accommodation-only broker and have no intention in offering flights.
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not usefulI am in the US - can we purchase from you?
Certainly - even though we have a .co.uk domain, our largest market is the US!
useful not usefulWhat additional fees are there?
Card charges are subject to a 2% charge and there is a £3.50 delivery fee for attraction tickets. Google Checkout are our authorised payment processor for attraction tickets.
Villa rentals are payable by invoice and payment can only be made by bank transfer or cheque for this service.
useful not usefulWhere are you based?
Florida Escapes have a UK office near Newcastle Upon Tyne and an affiliate office in Orlando.
useful not usefulWho are Florida Escape?
We are a Florida accommodation and attraction ticket specialist with offices in the US and UK. We are NOT a travel agent OR tour operator and we do not sell package holidays or flights.
To this extent, we are not required to be ATOL or ABTA bonded as we do not sell packages. Our direct contracts ensure our customers funds are safe as once booked, the reservation number generated by the system is sent by the supplier. If our company were to fail, the reservation would still stand as this reservation number is the guarantee. This also applies to attraction tickets.
useful not usefulWhy should we buy from you?
Florida Escapes is a family-owned and operated business with small business ethics ensuring all customers receive excellent customer service, competitive pricing and the widest range of available product.
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