Car Hire FAQs

Agent Status
We act as agents for car hire companies and tour operators and your rental will be booked with a local provider through Holiday Autos, Your Car Hire, Flexible Car Hire or Affordable Car Hire. Each operate individual terms and conditions in addition to the below which are available upon request.

USA - Terms and Conditions

For block week bookings you must collect and drop off within the day period.

For example. Collect at 1700hrs, drop off on or before 1700hrs.

If you need to drop off later please contact us before booking.

Driving Licence Requirements
You will need a valid driving licence in English. If you have a licence written in another language you will require an International Driving permit.
If you have a new UK licence then please take both parts with you (photocard and counterpart).
USA or Canadian Driving licenses are not accepted.

Deposits in resort
A Credit card in the lead driver name is required. A Visa or Mastercard Debit card is also accepted but all other debit cards are not.
Car provider will take an authorisation on the credit card but no deposit amount will be taken. At time of pick up any additional items that have been purchased at the counter will be charged to the credit card.

Insurance Excesses
No excess is applicable. If you damage the car no charges apply unless you have violated the Rental Agreement.

Insurance Coverage
Fully Inclusive Package Includes: Third Party Insurance, Collision Damage Waiver, SLI, Basic Breakdown Cover, Airport Fees and Taxes.
Excludes: Fuel, Underage Driver Fees, Child Seats, One Way fees, Toll Fees, Taxes and fees on locally purchased items
Platinum Upgrade Package Includes: Third Party Insurance, Collision Damage Waiver, SLI, Basic Breakdown Cover, Airport Fees and Taxes, One tank of fuel, Unlimited additional Drivers.
Excludes: Underage Driver Fees, Child Seats, One Way fees, Toll Fees, Taxes and fees on locally purchased items.

Collision Damage Waiver (CDW) is included. (cover for damage to the hire car)

Third Party cover of $1,000,000 is included. (covers for damage to a third party person or car)

SLI (Supplementary Liability Insurance)

Uninsured Motorist Protection is also included up to $100,000 single limit.
Minimum Ages

USA (excluding New York State)

25 with no Young Driver Surcharge.

21 -24 years with a Young Driver Surcharge of USD$25 per day plus tax.

New York State and Michigan

25 with no Young Driver Surcharge.

18-24 years with a Young Driver Surcharge of up to US$75.00 per day plus tax.

Young Drivers can rent up to full size cars only.

Additional Drivers
All additional drivers must take their driving licence and the same restrictions apply as per the main driver.
Additional Driver up to $15 per day plus tax (varies by state).
Except
- California where there is no charge for 1 additional driver.
Or take our Platinum package which includes unlimited free additional drivers.

Early returns
If you return your car earlier than what is stated on your reservation no refunds will apply.

Rental extensions
If you wish to extend your rental then contact you car provider locally to arrange and local rates will apply plus an additional fee of $10.99 per day plus tax.
Alternatively, contact floridaescapes.co.uk to arrange with at least 72 hours notice.

Upgrades
If you decide to upgrade your car on arrival, then local charges will apply.

Grace Period
2 hours
Extra day charges at local rates apply for cars returned outside the grace period.

Max Rental length
Max rental length - 56 days
If you wish to rent for longer than this then 2 bookings and 2 vouchers will be required. ie 60 days rental = 2 vouchers/2 bookings - 1 for 56 days and 1 voucher for 4 days.
In all cases, the renter will be required to return to original renting location to extend the rental.

Driving Restrictions
Cars can be driven into Canada but must be returned to a USA location.
Cars cannot be driven into Mexico.

One Ways
No O/W's permitted between USA - CANADA or v/v.
O/W's in Florida are free.
O/W's between California and Nevada are free.
One way fees apply to other locations, payable locally and taxes and fees will be payable on top of the one way fee.
No One Ways permitted on Economy Cars.

Child seats
Infant Seats/Child Seats/Booster seats can be provided at a local fee.

Fuel
Cars are provided with a full tank of fuel.
You will be charged for a full tank of fuel when you collect the car at a competitive local rate. You can then return the car empty. No refunds are given for unused fuel.

Cars being collected after 01 April 2012
You can either purchase a full tank of fuel as above, or you can take the car with a full tank of fuel and fill it yourself prior to returning the car. The car must be returned full. Any missing fuel will be charged at a higher rate than the local garages.

Platinum Package - If you have upgraded to our Platinum package this includes a full tank of fuel and no charge for this will be made.

Satellite Navigation
Available on all vehicles.
Can purchase locally for up to USD$12 per day plus tax
Or can pre purchase through floridaescapes.co.uk for £6 per day in advance.

Ski racks
Available on Grade Compact - Full size cars and 4WDs at $7.50 per day plus tax.
Not available on Luxury, premium or minivan categories.
Two types of ski rack available - one for skis and one for snowboards.
Please call our reservations centre to request specific type.